CUSTOMER TOOL SUITE

Your Hot Melt
Command Center

Professional tools built exclusively for Hot Melt Supply Co. customers — get AI answers straight from 200+ Nordson service manuals, document your systems, build quotes, and configure equipment, all in one place.

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7PROFESSIONAL TOOLS
AIMANUAL ANSWERS
FreeFOR CUSTOMERS
CloudSAVED SECURELY

AVAILABLE TOOLS

NEW · AI

Troubleshooter & Parts

Ask a question the way you'd say it — get an AI answer built from our library of 200+ Nordson service manuals, with page citations you can open.

  • AI answers with exact manual page citations
  • Fault-code and part-number lookup
  • View the actual manual pages
  • Decoded parts lists — kits, quantities, models
  • Send parts straight to a quote request
OPEN TROUBLESHOOTER
MOST POPULAR

Line Audit Tool

Document every detail of your hot melt systems — organized by customer and plant location, built for distributors and multi-site teams.

  • Multi-melter support with gear & pneumatic pump setups
  • Gun-by-gun part slots, filled from the configurator
  • Temperature set points with °F / °C toggle
  • Printable audit report
  • Spare-parts generator with quote builder built in
OPEN LINE AUDIT

Quote Builder

Search our full product catalog and build itemized parts quotes in minutes — our team returns your account pricing.

  • Live product search across the full catalog
  • Multi-line itemized quote requests
  • Sends directly to the HMSC team
  • Quote history saved to your account
OPEN QUOTE BUILDER

Gun Configurator

Build your applicator from dropdowns — the configurator generates the configuration code, HMSC part number, and a full bill of materials.

  • Dropdown-driven — no codes to memorize
  • Configuration code + HMSC part number
  • Complete bill of materials
  • Checked against released configurations
OPEN CONFIGURATOR

DeltaMix Calculator

Foamed-adhesive savings, density targets, and machine settings for DeltaMix systems.

  • Foam savings and density reduction
  • Forward and inverse calculations
  • Settings guidance from your targets
OPEN DELTAMIX

GSM / Pump RPM

Coat-weight and pump-speed math for slot and spray coating lines.

  • GSM ↔ pump RPM both directions
  • Built-in pump displacement catalog
  • Line-speed and width aware
OPEN GSM CALCULATOR

Glue Usage Calculator

Model every bead on the box — nozzle flow, bead geometry, stitch savings, and cost per box, hour, and pound.

  • Per-bead nozzle and length setup
  • Stitch savings with visual bead profiles
  • Cost per box / per hour, grams or pounds
  • Bead cross-section preview
OPEN GLUE USAGE

Pattern Controller

HMI pattern builder and stitch simulator for pattern control setups.

  • Pattern timing builder
  • Stitch simulation
COMING SOON
Account activation: the calculators and troubleshooter are available to every signed-in user. Quotes and Line Audits are activated by HMSC — create your free account and we'll link it to your customer number.

Need help getting started?

Our team can walk you through the tools and help set up your first line audit.
Call us at 888-202-1788.

CALL US